Contact Us
Whether you have a question about one of our reviews, a concern about responsible gambling, or feedback on how we work, this page explains the best ways to get in touch with the team at realmoneycasinosscout.com — and what you can expect when you do.
Commercial disclosure: This site earns commission through referral partnerships with the casinos listed in our rankings. That relationship does not determine which sites appear or where they rank. Our editorial assessments are independent, and position cannot be bought.
Why readers typically get in touch
Most messages we receive fall into one of the following areas. Knowing which applies to you helps us respond faster and more usefully:
- Review accuracy — If you believe information about a listed casino is out of date or factually incorrect, we want to know. We review our content regularly, but casinos change their offers and terms frequently.
- Responsible gambling support — If gambling is causing you or someone you know distress, we take that seriously. Our Responsible Gambling page lists verified US support organisations, self-exclusion programmes and limit-setting tools. Please visit it first — it is the fastest route to practical help.
- Editorial questions — Queries about how we rate casinos, what our methodology covers, or how we handle commercial relationships belong here.
- Site or technical issues — Broken links, display problems or anything that stops the site working as it should.
- General feedback — Suggestions for casinos to cover, topics you would like explained, or anything else on your mind.
What we can and cannot help with directly
It is worth being clear about the limits of what we can do, so you can get the right help without delay.
| Your situation | Best route |
|---|---|
| Question about a specific casino account, withdrawal or bonus | Contact that casino's customer support directly — we do not have access to player accounts |
| Concern about problem gambling or need to self-exclude | Visit our Responsible Gambling page for US helplines and self-exclusion steps |
| Feedback on a review or a factual correction | Message our editorial team using the contact form below |
| Question about how this site operates or earns revenue | See our About Us page or message us directly |
| Questions about site rules, data use or legal terms | Review our Terms and Conditions, then contact us if anything is unclear |
How our reviews work — a brief note for new readers
Before reaching out with a review query, it helps to understand how we assess casinos. Every site in our rankings was researched against a consistent set of criteria: licensing status and regulatory standing in the US market, security measures (HTTPS encryption and data protection), game fairness through certified random number generators, the real terms behind headline bonus offers, available payment methods, and the quality of customer support. Offer terms — including wagering requirements, eligible games, time limits and withdrawal caps — are assessed as supplied and verified at the date shown on each page.
We do not claim to have deposited funds or played on every platform. Our process is research- and verification-based, drawing on published operator terms, regulatory records and independent audit information. Ratings are editorial scores, not customer review averages.
If a fact on any page appears to have changed since our last review, a message flagging the specific detail — casino name, the claim in question, and what you believe is now accurate — allows us to investigate and update promptly.
A note on responsible gambling
Online casino games carry real financial risk. Outcomes are determined by certified random number generators, and no strategy, system or bonus offer changes the house edge over time. Return to player (RTP) figures are long-term statistical averages across millions of rounds — they do not predict what you will win or lose in a single session.
If you are in the US and gambling is becoming a problem, the National Council on Problem Gambling helpline is available around the clock: 1-800-522-4700. Text and chat options are also available at ncpgambling.org. Most licensed US-facing platforms offer deposit limits, session time limits and self-exclusion tools — use them before you need them, not after.
You must be at least 21 years old to gamble legally at online casinos in most US states, and you must be physically located within a state where online casino gambling is licensed and regulated. If you are unsure whether a platform is legally available where you are, check your state's gaming regulator website before signing up.
What to include in your message
Clear, specific messages get useful responses faster. If you are writing about a review or a factual matter, include:
- The name of the casino or page you are referring to
- The specific claim or detail you are questioning
- Any evidence or source that supports a correction
- Your contact email address if you would like a reply
For general feedback or suggestions, there is no set format — a short note is fine. We read every message, though response times vary and we are not able to reply to every inquiry individually.
Our commitment to you
realmoneycasinosscout.com exists to help US adults make informed decisions about where to play online. That means being honest when a top-ranked casino has a genuine limitation, being transparent about the commercial relationships that fund this site, and keeping every page as accurate and current as our review schedule allows.
If something we have published is wrong, we want to correct it. If something we have not covered would genuinely help readers, we want to know. Getting in touch is the right thing to do — and we appreciate readers who take the time.